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Program QE Lead

Job in Toronto, Ontario, M5A, Canada
Listing for: CGI
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    IT QA Tester / Automation
  • Quality Assurance - QA/QC
    IT QA Tester / Automation
Job Description & How to Apply Below

Position

Description:

We are seeking an experienced and strategic Program Quality Engineering (QE) Lead to oversee quality assurance and quality engineering practices across large-scale, complex enterprise programs. This role is responsible for defining and executing the overall quality strategy, establishing governance frameworks, and ensuring the delivery of high-quality technology solutions that meet business objectives.

The Program QE Lead will collaborate closely with business stakeholders, product teams, technology leaders, delivery partners, and cross-functional teams to drive quality throughout the program lifecycle. The ideal candidate is a strong leader with extensive experience managing enterprise-wide QA initiatives, building high-performing teams, mitigating quality risks, and delivering successful outcomes across complex transformation programs.

This position requires excellent communication, stakeholder management, strategic thinking, and the ability to influence decision-making across multiple workstreams and organizational levels

Your future duties and responsibilities:

Quality Strategy and Governance
Lead the development and execution of end-to-end QA/QE strategies for large, complex enterprise programs.
Establish and implement quality standards, processes, governance models, and best practices across multiple projects and delivery teams.
Define quality objectives, success metrics, and key performance indicators (KPIs) to measure program effectiveness.
Ensure alignment of quality initiatives with organizational goals, program objectives, and delivery timelines.
Test Planning and Execution
Develop comprehensive test strategies and plans covering:
Functional Testing
Integration Testing
Regression Testing
Performance Testing
User Acceptance Testing (UAT)
API and Security Testing (where applicable)
Oversee test execution activities across multiple teams, vendors, and workstreams.
Ensure adequate test coverage and quality validation throughout the software development lifecycle.
Program Leadership and Stakeholder Management
Partner with business stakeholders, product owners, development teams, architects, operations teams, and program leadership to establish and achieve quality goals.
Serve as the primary quality advocate within the program, providing strategic guidance and recommendations.
Communicate program quality status, risks, metrics, and outcomes to senior leadership and key stakeholders.
Facilitate effective collaboration among distributed and cross-functional teams.
Risk, Defect, and Release Management
Identify, assess, and mitigate quality-related risks throughout the program lifecycle.
Lead defect management processes, including prioritization, resolution tracking, and root cause analysis.
Drive continuous improvement initiatives to enhance quality processes and delivery efficiency.
Support release planning and ensure production readiness through robust quality validation and governance practices.
Team Leadership and Mentoring
Lead, mentor, and support QA managers, test leads, quality engineers, and testing teams.
Foster a culture of accountability, collaboration, innovation, and continuous learning.
Build and maintain high-performing QA organizations capable of supporting large-scale enterprise initiatives.
Coordinate activities across internal teams, external vendors, and offshore partners as needed.
Continuous Improvement and Innovation
Promote adoption of modern testing approaches, automation frameworks, and quality engineering practices.
Identify opportunities to improve testing efficiency through automation, tooling, and process optimization.
Support integration of quality practices within Agile, Scrum, SAFe, and hybrid delivery environments.

Required qualifications to be successful in this role:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
12+ years of overall experience in Information Technology.
8+ years of experience in Quality Assurance, Quality Engineering, and/or Test Management.
5+ years leading enterprise-wide QA programs supporting large, complex initiatives.
Demonstrated success delivering quality outcomes for large-scale transformation programs involving multiple teams, stakeholders, and delivery partners.
Technical and Functional Expertise
Deep expertise in QA strategy, test management, quality governance, and software testing methodologies.
Strong experience in test planning, defect management, risk management, and release management.
Experience working with test management and collaboration tools such as:
Jira
Azure Dev Ops
Test Rail
ALM or similar platforms
Strong understanding of Agile, Scrum, SAFe, and hybrid delivery methodologies.
Proven ability to establish quality metrics and drive data-informed decision-making.
Leadership and Communication Skills
Demonstrated experience leading distributed, cross-functional, and geographically diverse QA teams.
Excellent verbal, written, presentation, and facilitation skills.
Strong…

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