Senior IT Application Support Analyst at MUFG

Advance your career as a Senior IT Application Support Analyst at MUFG Investor Services, focusing on applications like Flexcube. This permanent full-time role plays a vital part in system support and operational excellence.

You will collaborate with a global support team responsible for banking applications, ensuring seamless application service and resolution of technical issues.

Your role involves documenting procedures, coordinating with vendors, and taking part in system testing and quality assurance. An analytical mindset and banking knowledge will aid in managing complex IT solutions effectively.

Key Responsibilities:

• Provide incident management for banking application issues

• Work with vendors on customization and upgrades

• Document user procedures and IT processes in Confluence

• Participate in the testing of system enhancements

• Facilitate communication across internal IT teams

Requirements:

• Preferred degree in an related IT field

• Minimum 5 years in application support for banking solutions

• Understanding of SWIFT, SQL Server, and programming languages

• Familiarity with development lifecycle and ITIL standards

• Strong grasp of banking environments and requirements

Bring your expertise to MUFG Investor Services and contribute to innovative banking solutions.
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