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Job Description & How to Apply Below
This managerial role demands strong technical leadership and a focus on employee development within a 24/7 operational model. You'll drive incident management and continuous process improvement while collaborating closely with stakeholders to optimize technology solutions in highly secure environments.
Key Responsibilities:
• Oversee application operations teams in a 24/7 model
• Promote operational excellence and incident management
• Lead technical investigations for complex issues
• Drive observability with tools like Dynatrace and Zabbix
• Ensure compliance with regulatory standards and documentation
Requirements:
• Proven expertise in managing large-scale applications
• Solid experience with Azure and Linux environments
• Familiarity with monitoring platforms and security practices
• Excellent coaching and conflict management abilities
• Relevant certifications in site reliability and ITIL
Elevate the reliability and security of critical applications at Ethoca.
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