ServiceNow Developer

# Service Now Developer Amyantek Contract mid Hybrid CAPosted 3 days ago##

Role Overview Amyantek is hiring a mid-level Service Now Developer. This is a contract hybrid role, based in CA. Part of Amyantek's Lifecycle hiring, posted 3 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Salary Context Salary is not disclosed in this posting. Market median for Mid-level Lifecycle roles is $100k-$126k (based on 120 comparable listings).

Many employers share specifics during the interview process or after an initial screen.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoring

JavaScriptORProcurement Inventory Compliance Please City Toronto Sign  up free to auto-tailor your resume with all these keywords and get a higher ATS score##

Job Description Please send your resume to if you are interested in the following contract opportunity with the City of Toronto. If you are not interested, please feel free to share it within your network.

Job Title:

RQ00704 – Intermediate Software Developer (Service Now Developer)
Client:
City of Toronto Duration:
July 28, 2026 – January 27, 2027 (6 months, with potential 6-month extension)
Work Model:
Hybrid (3 days onsite, 2 days remote)

Location:

Metro Hall, 55 John Street, Toronto, ON

Working Hours:

7 hours/day, 5 days/week

Must Have
* Mandatory

Certifications:

* Service Now Certified System Administrator (CSA)
* Service Now Certified Application Developer (CAD)
* Candidates must provide the email address associated with the certification for verification
* 5+ years experience with Service Now ITSM, request management### Nice to have
* Public Sector Experience### Qualifications
* Bachelor’s degree in computer science, IT, Data Science, or related field
* Preferred optional Certification:
Service Now Certified Implementation Specialist – ITSM
* Skilled in designing and developing Service Now workflows and forms of varying complexity to support request fulfillment processes.
* Strong understanding of Request Management lifecycle and integration with ITSM modules.
* Proficient in JavaScript, Business Rules, Client Scripts, Glide Record, and Script Includes.
* Experience with Service Now Flow Designer, Scheduled Jobs, and Notifications for automation and integration. Ability to manage certificate inventory, and related Service Now flows
* Proficient in creating dashboards, reports to support operational and strategic decision-making.
* Adherence to Service Now development best practices for scalable and maintainable solutions. Strong in Service Now workflows, reporting, dashboards, analytics
* Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams and stakeholders.
* Strong analytical and problem-solving abilities, with a keen attention to detail.
* Capable of working independently and managing multiple priorities in a fast-paced environment.

Assignment of Duties To be part of the platform team to develop, improve, optimize the current existing request catalog for the procurement team:
* Work with the Procurement team to analyze existing procurement & workflows, approvers within Service Now.
* Develop and configure Service Now modules to automate and standardize procurement processes.
* Implement compliance controls and audit trails.
* Create dashboards and reports to improve visibility and support data-driven decisions.
* Collaborate with stakeholders to ensure alignment with business requirements and governance policies. Participating in planning and estimating the activities required to test the new solutions, enhanced applications and migrated tools Deliverables
* Procurement Workflow Analysis Report
* Documentation of current procurement workflows, approval chains, and catalog structure.
* Identification of inefficiencies, gaps, and improvement opportunities.
* Updated Request Catalog Design
* Redesigned catalog items aligned with procurement needs.
* Streamlined user interface and improved form usability.
* Automated Procurement Workflows
* Configured and deployed Service Now workflows for procurement requests.
* Integration with approval processes and business rules.
* Compliance & Audit Trail Implementation
* Embedded compliance controls within workflows.
* Automated logging and tracking for audit readiness.
* Dashboards & Reporting Suite
* Create dashboards for procurement team and leadership.
* Reports covering request volumes, approval times, SLA adherence, and compliance metrics.
* Technical Documentation
* Developer-level documentation of configurations, scripts, and workflows.
* User guides for procurement team and requesters.
* Code Artifacts
* JavaScript scripts, Business Rules, Client Scripts, Glide Record queries, and Script Includes used in the solution.
* Flow Designer configurations and Scheduled Jobs.
* Testing & Validation Logs
* Unit and integration test results.
* UAT feedback and resolution tracking.
* Deployment Plan
* Step-by-step…