Senior Consultant Customer Insights

Position: Senior Consultant for Customer Insights at BMO
Shape customer data strategies with BMO Financial Group as a Senior Business Consultant. Champion the development of an enterprise customer information system for a seamless client experience.

In this strategic role, you'll support BMO in building an Information Delivery Platform and ensure efficient data collection across channels. You'll leverage your extensive background in finance to direct quality assurance efforts and engage stakeholders in data governance initiatives, ensuring effective operations.

Key Responsibilities:

• Develop customer data collection standards and practices

• Support customers' evolving information needs with data initiatives

• Tech solutions for Information Delivery Platform projects

• Coordinate with senior management on business objectives

• Guide and mentor Business Analysts for skill development

Requirements:

• 7-10 years of experience in related domains

• Solid background in Finance/Banking

• Customer information subject matter expertise

• Management experience in matrix environments

• Strong project management capabilities

Bring your expertise to BMO to enhance customer information governance and insights.
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