Technical Specialist Collaboration

Position: Technical Specialist for Collaboration at CIBC
Elevate client interactions as a Technical Specialist for Collaboration with CIBC in Toronto. This role focuses on Microsoft 365 platforms, including operational support and governance.

As a member of the Collaboration Services team, you'll be key in providing administration and support for tools like One Drive and Microsoft Purview. You'll address technical issues and implement governance controls necessary for smooth platform functionality. Your expertise will assist in maintaining compliance and enhancing user experience across the organization.

Key Responsibilities:

• Provide admin support for Microsoft 365 collaboration tools

• Resolve incidents and manage tenant configurations

• Engage stakeholders to improve technology adoption

• Implement governance controls and compliance measures

• Share insights on emerging Microsoft solutions to enhance platforms

Requirements:

• At least 5 years' experience with Microsoft collaboration technologies

• Background in Power Platform is preferred

• Strong governance and problem-solving abilities

• Excellent communication and partnership skills

• Certifications in relevant Microsoft technologies are a plus

Drive operational excellence and collaboration at CIBC by leveraging your technical knowledge.
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