Digital Support Analyst
Job Description & How to Apply Below
Boost your career with TVO as a Digital Support Analyst in Toronto. Deliver critical support and maintain technology systems that empower our employees to excel.
The Digital Support Analyst is integral in ensuring TVO's workforce has effective tools for working and communicating. This full-time role focuses on troubleshooting, hardware deployment, and remote user support, requiring hands-on experience in both enterprise environment and client-facing roles. Your insights will inform technological improvements across the organization.
Key Responsibilities:
• Maintain accurate records of technology assets
• Troubleshoot varied IT issues across platforms
• Manage virtual meetings and collaboration tools
• Deploy endpoint security measures and perform updates
• Support software installation and user onboarding
Requirements:
• Diploma in Computer Science or related discipline
• 3-5 years of IT experience in enterprise settings
• Proficient in Microsoft systems and device management
• Background in networking concepts and troubleshooting
• Effective communication and technical support skills
Make a lasting impact on TVO’s digital initiatives through your support and expertise.
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