Senior Analyst, Payments Operations

Position: Senior Analyst, Payments Operations at CIBC
Lead transformative initiatives as a Senior Analyst on CIBC’s Payments Operations team. Drive automation and operational efficiency through innovative AI-driven solutions and intelligent workflows in a hybrid work setup.

In this pivotal role, you will leverage your 3-7 years of experience in payments and business analytics to modernize processes. Collaborating closely with technology, QA, and various stakeholders, you will design and implement scalable automation solutions that enhance operational resiliency and compliance. Your analytical skills will be essential in reducing manual tasks and boosting control effectiveness.

Key Responsibilities:

• Design automated workflows for payment operations and reconciliation

• Drive test automation for payment systems and integrate testing activities

• Investigate payment exceptions and recommend operational improvements

• Analyze payment data to spot inefficiencies and automation needs

• Manage relationships with cross-functional teams for effective solutions

Requirements:

• 3-7 years in payments, banking operations, or automation roles

• Strong knowledge of payment ecosystems and operational flows

• Familiarity with scripting, Python, SQL, Power Automate, or similar

• Excellent communication of technical and operational concepts

• Passion for modernizing financial operations and process improvement

Utilize your skills in analytics and automation to shape the future of payments at CIBC.
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