Site Reliability Engineer – APM, Dynatrace, Observability

Site Reliability Engineer – APM, Dynatrace, Observability

Location

• Toronto, ON

• Hybrid – 2 days in office per week

Required Skills

• Strong Day 1 expertise in Dynatrace, including:

• DQL

• Gen3 Dashboards

• Traces / Grail

• Active Gate and Plugins

• SRG / Workflow Development

• Biz Events

• Hands-on experience with APM and observability platforms (Dynatrace or equivalent), with the ability to instrument, analyze, and troubleshoot distributed applications.

• Deep troubleshooting expertise using observability signals (Metrics, Events, Logs, Traces – MELT) to identify root causes across complex, multi-layer end-to-end environments.

• Strong foundation in Observability fundamentals (MELT).

• Expert-level dashboard design, including UI/UX best practices.

• Extensive experience troubleshooting performance and non-functional issues.

• Strong expertise in AWS Observability, including:

• Cloud Watch

• Application Signals

• Metrics, Logs, and Traces

• AWS Lambda

• API Gateway

• Development experience with:

• Python

• Ansible

• AWS Lambda

• Amazon ECS

• Azure Functions

• Understanding of AI-based system fundamentals, including how AI systems are built and monitored.