Business Systems Specialist​/Process Lead - Cority

Business Systems Specialist / Process Lead - Cority

Our client is a national healthcare company. They are looking for a Business Systems Specialist/Process Lead with Cority expertise to support and enhance their existing Disability Management platform. In addition to ongoing enhancements, this individual will support key initiatives including a platform upgrade and the migration of an additional Occupational Health business units into the Cority instance.

The successful candidate will help mature the existing Cority environment by driving process improvements, coordinating platform upgrades, supporting the migration of an additional business unit, and enabling the business to maximize the value of the platform.

Duration: Until December 31, 2026 (to start)

Location: Brampton or North York (4 days/week onsite)

• Serve as the primary business-facing Cority subject matter expert and platform administrator.
• Assess current Disability Management and Occupational Health processes and identify opportunities for improvement.
• Design and implement future-state workflows within Cority.
• Support platform enhancements, upgrades, and release management activities in partnership with Cority.
• Coordinate User Acceptance Testing (UAT), including test planning, execution, and issue resolution.
• Develop process documentation, training materials, and end-user documentation.
• Train and support business users to drive adoption of new functionality.
• Evaluate new Cority features and recommend opportunities to improve business processes.
• Partner with technical/business stakeholders and implementation partners to ensure solutions align with business requirements.
• Support the migration of the Occupational Health team into the existing Cority environment, including security, roles, and permissions.

• Hands‑on experience with the Cority platform, supporting administration, configuration, enhancements, upgrades, and platform improvements
• Experience translating business requirements into system workflows, data capture requirements, and process improvements.
• Experience documenting business processes, workflows, and training materials.
• Experience supporting system testing, coordinating user acceptance testing (UAT), and user enablement activities.
• Ability to partner with the Business, IT, Reporting, Privacy, and Vendor stakeholders to deliver system enhancements.
• Experience supporting Disability Management and/or Occupational Health processes.