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IT Operations Analyst IV

Job in Toronto, Ontario, M5A, Canada
Listing for: The Toronto-Dominion Bank (Canada)
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    IT Support, Network Engineer, Network Security
Job Description & How to Apply Below

Description

:

We’re hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie. In this role, you’ll provide Level 2 operational support for a large-scale enterprise network environment and help maintain the stability, availability, and performance of business-critical services.

If you’re experienced in network operations, enjoy troubleshooting complex issues, and work well in fast-paced environments, this could be a strong fit.

What you’ll do

  • Provide Level 2 support for enterprise network infrastructure

  • Monitor, investigate, and respond to network incidents and service alerts

  • Troubleshoot issues across LAN, MAN, WAN, RLAN, wireless, firewall, load balancing, and optical environments

  • Support incident management and service restoration activities

  • Perform problem determination and root cause identification across multiple network technologies

  • Work closely with internal teams, clients, and vendors to resolve technical issues

  • Use enterprise monitoring and diagnostic tools to assess network performance and health

  • Strong contribution to the ongoing stability and resilience of a 24/7 network operations environment

  • What you’ll bring

  • Strong experience supporting enterprise network environments

  • Solid understanding of TCP/IP, routing, switching, and telecommunications connectivity

  • Strong communication skills, both written and verbal

  • Ability to stay organized, manage multiple priorities, and work effectively in a high-tempo environment

  • A collaborative, self-motivated, and detail-oriented approach

  • Technical skills

    You should have experience with several of the following:

  • Cisco routers and switches

  • Firewalls, Load balancers, and Aruba wireless technologies

  • Switching and routing across:

    Cisco Catalyst 2950, 2960, 2970, 3550, 3560X, 3750, 3850, and 6500 series

    Cisco Nexus 2000, 5000, 7000, and 9000 series

    SD-WAN, including Cisco/Viptela

    Aruba Silver Peak, Aruba CX switches

  • Nice to have

    Experience with any of the following would be considered an asset:

  • Palo Alto Firewalls

  • F5 Load Balancers

  • Aruba or Cisco wireless solutions

  • VMware NSX

  • Virtualization

  • Cloud computing

  • Network security

  • VMware

  • AWS

  • Monitoring and diagnostic tools

    Experience with one or more of the following tools is preferred:

  • Tivoli ITNM

  • Pager Duty

  • Sev One

  • Infoblox

  • Extra Hop

  • Education and certifications

  • Technology degree, diploma, or equivalent work experience

  • CCNP certification is required

  • Minimum 3 years of Network Operations experience

  • PCNSE is an asset

  • Microsoft Azure certification is an asset

  • Shift schedule:
    This role operates on a rotating 12-hour shift schedule in a 24/7 environment:

  • 7:00 AM to 7:00 PM

  • 7:00 PM to 7:00 AM

  • Candidates must be available to work both day and night shifts based on the team schedule.

    About the team

    The Operations Support Group (Network Operations) is a frontline service availability team responsible for supporting a mission-critical enterprise network environment. The team provides dual-site, 24/7 coverage and responds to network anomalies identified through a range of monitoring platforms and operational processes.

    Why apply

    This is an opportunity to work in a high-impact network operations role supporting critical infrastructure in a fast-paced enterprise environment. You’ll join a team that values responsiveness, technical depth, collaboration, and operational excellence.

    Application note

    We are committed to creating an inclusive and accessible hiring process. Accommodation is available on request throughout the recruitment process

    Who We Are:

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

    TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining…

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