IT Support Technician at Franklin Empire

Launch your career with Franklin Empire Inc. as an IT Support Technician in Toronto. This permanent full-time role involves significant responsibilities in computer maintenance and user support.

As an IT Support Technician, you will play a crucial role at our Toronto branch, focusing on installing, testing, and maintaining computer systems and peripherals. Your technical skills in troubleshooting and communication will ensure smooth operations for our internal users. Bring your problem-solving abilities and Microsoft systems knowledge to help us excel.

Key Responsibilities:

• Install, test, and update hardware and software

• Verify functionality of all computer devices

• Troubleshoot issues in-person and remotely

• Document technical processes and update records

• Support users on equipment handling and software

Requirements:

• AEC, DEP or DEC in computer science

• 1 year experience in technical support

• Skills in Microsoft and Office 365

• Knowledge of network setup and maintenance

• Excellent customer service and communication

Contribute to Franklin Empire's success in Toronto by utilizing your IT expertise!
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