Manager, Business Analyst

Language: Strong written and verbal communication skills in English

Duration: 1 year contract

Background Check Requirement: Criminal Background Check and References

About the Opportunity

This is a unique leadership opportunity for a seasoned Business Analysis professional who is passionate about building high-performing teams and shaping best practices  this role, you will guide a team of Business Analysts within a growing IT function, helping to drive clarity, consistency, and excellence across complex, cross-functional initiatives.

You will work closely with Product Owners, Agile delivery teams, and senior stakeholders in a fast-paced financial services environment. Your impact will be felt not only through delivery, but through mentorship, community building, and advancing the Business Analysis discipline across the organization.

What’s In It for You

• A collaborative, people-first culture that values mentorship and continuous learning
• Opportunities to influence enterprise-level strategy and practices
• Exposure to complex, high-impact technology initiatives
• A workplace that encourages innovation, ownership, and professional growth

Your Responsibilities

• You’ll lead and develop a team of Business Analysts, fostering a strong, inclusive, and high-performing environment
• You’ll coach and mentor team members on best practices in requirements gathering, documentation, and Agile delivery
• You’ll partner with stakeholders to ensure clear, accurate, and actionable business and system requirements
• You’ll drive continuous improvement of Business Analysis standards, tools, and KPIs
• You’ll support hiring, performance management, and succession planning within the team
• You’ll influence enterprise initiatives by bridging business needs with technology solutions

Skills and Qualifications

• 2+ years of experience in management or equivalent leadership role within an IT Business Analysis team
• 5+ years of experience as a Senior Technical Business Analyst (Senior Business Systems Analyst) for software development projects
• Proven ability to lead teams and influence stakeholders at the management level and above
• Strong expertise in Agile methodologies, SDLC, and Business Analysis frameworks
• Excellent communication and presentation skills, including at the executive level
• Demonstrated ability to thrive in complex, matrixed environments
• CBAP certification required, with additional certifications such as PMP, CSM, or ITIL considered assets
• Experience with in financial services or mortgage-related environments is an asset

Note from the Hiring Manager

“We’re looking for someone who brings both leadership and curiosity, someone who can elevate the team while continuously improving how we work and deliver value.”