IT Support Engineer; Part-Time
Job Description & How to Apply Below
Join Axiom Technologies as an IT Support Engineer, specializing in part-time desktop support in Toronto. Provide timely assistance to end-users in a dynamic computing environment.
As an IT Desktop Support Engineer (L1/L2), you'll be responsible for delivering hands-on support while managing incidents and service requests. With your knowledge of Microsoft Azure and Service Now, you'll ensure optimal operation of end-user devices. This role is perfect for individuals who excel in technical troubleshooting and customer service.
Key Responsibilities:
• Deliver Level 1 and Level 2 support on-site
• Troubleshoot and manage technical issues effectively
• Handle user accounts and permissions
• Support Microsoft 365 and Intune solutions
• Document all incidents and resolutions accurately
Requirements:
• Degree in IT, Computer Science, or similar
• Proven experience in desktop support environments
• Familiarity with Azure, SNOW, and Windows 10/11
• Excellent communication and analytical skills
• Organizational abilities with a customer-oriented mindset
Bring your technical acumen and service excellence to Axiom Technologies' Toronto team!
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