Field Service Engineer

Join Cognizant as a Field Service Engineer in Toronto, ON, providing hands-on tech support. Work on troubleshooting hardware and software issues to ensure seamless operations at customer locations.

This role focuses on delivering onsite support by addressing technical issues and executing service requests. Collaborate closely with vendors to resolve network and compute challenges while managing user devices and software. You'll support video conferencing setups and assist with live events, making technology effortless for clients.

Key Responsibilities:

• Troubleshoot hardware and software issues onsite

• Provide hands-on support for user devices and equipment

• Validate operational status of conferencing systems

• Conduct deskside support for user equipment issues

• Assist with new employee onboarding when needed

Requirements:

• Experience in technical support or field service roles

• Skilled in diagnosing hardware/software issues

• Familiarity with conferencing systems and user devices

• Strong communication and problem-solving abilities

• Legal authorization to work in Canada without sponsorship

Drive operational excellence with your expertise at Cognizant in Toronto.
#J-18808-Ljbffr