Director of Engineering, Banking

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

The Director of Engineering, Banking provides cross‑functional management focused on the delivery of world‑class engineering solutions in full‑service digital banking services. This is a seasoned leader who enables the establishment of high‑performing technical teams in the organization.

As one of the key executors of the technology strategy, this role oversees the engineering teams responsible for delivering technology products, particularly in the area of Digital & Core Banking. This leader will implement innovative approaches to ensure their teams are unblocked and performing well towards their goals, in collaboration with product and other teams to fulfill Questrade’s mission: help Canadians become more financially successful and secure.

As the Director of Engineering for a bank, you'll contribute to the technology strategy and execution that powers the bank's operations and customer experiences. You'll oversee the development and maintenance of the banking platforms that enable certain business outcomes, from core systems (e.g. Temenos, HPS, Thales, Equifax etc) to customer‑facing mobile apps. This role requires a blend of technical expertise, strategic leadership, and a deep understanding of the financial services industry.

• Platform Strategy and Architecture

This is the most critical area. The Director of Engineering is not just building software; they are building the technological foundation of the bank.

• Core Banking Platforms:
  This involves contributing to key strategic decisions about the bank's core system—the central nervous system that manages accounts, transactions, and customer data. This could mean leading the teams through a multi-year continuous improvement lifecycle on cloud-native platforms like Temenos or HPS. This requires a deep understanding of the pros and cons of these platforms, as well as the technical and operational risks associated with these changes.
• Digital Banking Platforms:
  This includes the public-facing applications (web and mobile apps) that customers interact with daily. The Director of Engineering is responsible for ensuring these platforms provide a seamless, secure, and intuitive user experience for everything from checking balances to applying for a loan. They must stay current with technologies that enable features like contactless payments, digital wallets, and biometric authentication.
• Data and Analytics Platforms:
  Retail banks generate massive amounts of data.
  
  The Director of Engineering must architect the systems that collect, store, and analyze this data to provide a 360-degree view of the customer. This includes implementing data warehouses, data lakes, and…