Interaction Designer

Our client’s goal is to become the industry leader in exceptional digital experiences. To get there, they’re putting strategy, research, design principles, and technical innovation at the center of everything we do. But they need exceptional digital professionals, like you, to bring their process to life.

Interaction designers shape the experiences we create through each of our digital products. You’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design, and convey your design vision. As a natural problem solver, communicator, and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

• Drive UX Excellence:
  Understand user interface patterns and behaviors, and use that understanding to drive user comprehension and improve task performance.
• Data Visualization:
  Use visualizations and interactions to support analytic thinking with large data sets.
• Design Advocacy:
  Facilitate design critique, evaluate interactions for inclusivity, and provide expert advice and guidance to cross-functional teams.
• Collaboration:
  
  Facilitate ideation sessions and collaborative work activities.
• Subject Matter Expertise:
  Act as the interaction design subject-matter expert for the product design team.

• Informed Design:
  Use a comprehensive understanding of interaction design theory, research data, and best practices to inform design decisions.
• Complex Mapping:
  Design artifacts of high complexity to communicate task flows, touchpoints, behaviors, and the exchange of information.
• Prototyping & Wire framing:
  Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas.
• Developer Specifications:
  Create complex prototypes to provide delivery specifications for development.
• Stakeholder Management:
  Present interaction design work to senior stakeholders.

• Usability:
  Facilitate usability testing.
• Insights:
  Participate in or initiate research activities.
• Market Analysis:
  Research industry-wide interaction design strategies and perform competitive audits pertinent to specific design or business goals.
• System Audits:
  Perform pattern, micro-interaction, and component design audits where appropriate.

• Inclusive Culture:
  You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who excel in their area of expertise.
• Massive Impact:
  You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a global digital leader.
• Innovation:
  You’ll work with a team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.

• BA/BS degree in Design (e.g., interaction, graphic, visual communications, product, industrial), Human-Computer Interaction (HCI), Computer Science (CS), or a related field (or equivalent practical experience).
• A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms.
• Experience in an applied research setting, including experience integrating user research into product designs and design practices.
• Demonstrated ability to articulate design strategy, rationale, and logic; describing benefits and highlighting risks associated with design decisions.
• Demonstrated expertise with industry-standard design, prototyping, and research tools (e.g., Figma, Mural, User Testing).

• MA/MS degree or certification in Design, Human-Computer Interaction (HCI), Computer Science (CS), or a related field.
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
• Deep appreciation for the potential of Design Thinking.
• Experience working within a large enterprise organization and within an agile environment.

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