Network Operations Analyst IV - Bank

Position: Network Operations Analyst IV - TD Bank
Take on a pivotal role as a Network Operations Analyst IV at TD Bank in Toronto, Ontario. This position emphasizes technical support and incident management within a 24/7 operational environment.

This role provides senior-level support for TD's network infrastructure, focusing on incident management and effective delivery coordination. Your ability to troubleshoot and resolve network issues while adhering to processes is critical for maintaining service uptime. Collaboration with various teams enhances workflow efficiency.

Key Responsibilities:

• Supervise daily operations during shifts

• Facilitate high-priority incident calls

• Manage incident queues and triage effectively

• Document processes and handover to next shifts

• Promote team development and feedback

Requirements:

• 5+ years in Network Operations/Production

• CCNA or CCNP certification required

• Knowledge of Cisco/Aruba technologies

• Proficient in network diagnostic techniques

• Excellent interpersonal and communication skills

Drive operational excellence at TD by leveraging your network expertise and innovative problem-solving capabilities.
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