RQ00753 - Business Analyst - Senior

As part of our continued growth, we are seeking an experienced Fee-for-Service (FFS) Business Analyst to lead internal customer engagement for the rollout and implementation of enterprise platforms and solutions that will enhance the organization’s posture on its journey to self-sufficiency and technology independence.

Experience

Required:

• 10+ years of hands‑on experience performing business analysis for mission‑critical (or business‑critical) business services leading to modernization and transformation through information management and information technology.
• 10+ years of experience delivering business analysis products and meeting deadlines in fast‑paced and dynamic business environments with responsibility for multiple concurrent project deliverables and complex stakeholder relationships.
• Experience leading and conducting business analysis in order to assess clients’ business problems/opportunities and technology needs. Experience conducting requirements gathering, and documenting the business requirements (functional, non‑functional, volumetrics) in such a way that I&IT solutions can be sized and determined, especially solutions deployed to cloud environments or through Software as a Service (SaaS).
• Experience developing sound frameworks, models, processes and templates for customer engagement, intake and requirements gathering and understanding business strategies, plans and needs, such as interviews, workshops, JAD sessions, and mockups.
• Experience conducting stakeholder engagement and demonstrated collaboration skills across diverse functional roles in business and IT.
• Experience documenting business needs and conceptual solutions through proposals, briefing notes, business cases, cost‑benefit analyses, and presentations; and presenting to a wide range of stakeholders from “hands‑on” to decision makers.
• Experience evaluating costs, prices, bids, and proposal fit to business needs; and calculating prices and costs based upon solution components and size.
• Demonstrated analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills; and political acuity.
• Experience applying Information Management principles, concepts, policies, information and records classification schemes, and practices to inform and transform business solutions, especially those implemented on enterprise Information Management platforms (such as Open Text).
• Experience identifying, describing, assessing risks, issues and problems, and developing and implementing responses and resolutions using formal methodologies.
• Experience summarizing opportunities, solutions and deliverable status to I&IT management and stakeholders.
• Experience conducting research, analysis, environmental/jurisdictional scans, feasibility studies and maturity assessments relative to legislation, policy, business methodologies and standards.
• Experience assessing training and awareness needs, developing curricula and communication plans, and delivering training on business and technology topics (e.g. information management, security) to diverse audiences.
• “Hands‑on” experience with Microsoft Office 365, PowerPoint (including Word Art), Visio, Figma, Microsoft Project, Microsoft Co‑Pilot, and Atlassian’s Jira and Confluence.

• Leads business analysis to assess client problems, opportunities and technology needs; gathers and documents functional, non‑functional and volumetric requirements so modern cloud and SaaS solutions can be sized and selected.
• Documents business needs and conceptual solutions through proposals, business cases, briefing notes, cost‑benefit analyses and presentations.
• Applies re‑engineering concepts to drive business improvement through automation, e‑forms, workflow, eSignatures, cloud hosting and SaaS, and cost‑effective service delivery.
• Conducts research, environmental and jurisdictional scans, feasibility studies and maturity assessments across legislation, policy, standards and emerging trends.
• Applies Cloud First and Information Management principles, policies and records classification schemes to transform solutions, including…