Onsite Multimedia Support Technician Role

Elevate your career at Victoria University as a Multimedia Support Technician. This full-time position involves technical support for classroom technologies including A/V equipment and software tools like Teams and Zoom.

Reporting to the Manager of IT Client Services, you will provide essential support for classroom and meeting technologies at Victoria University. Your responsibilities will include setup, maintenance, and troubleshooting of A/V systems, inventory management, and training users on various equipment. Ensure smooth operations for all scheduled room bookings while collaborating with faculty and staff for effective solutions.

Key Responsibilities:

• Provide technical support for classroom A/V and software systems

• Maintain inventory and care for all classroom technology

• Train faculty and staff on equipment usage

• Manage setup and teardown of A/V equipment for events

• Act as Project Lead for classroom technology upgrades

Requirements:

• 5 years of experience with A/V and classroom technology

• Community College diploma in media arts or equivalent

• Knowledge of Voice over IP and mobile devices

• Strong problem-solving skills and customer service focus

• Ability to train others on technical equipment

Support students and faculty effectively through your expertise in classroom technology at Victoria University.
#J-18808-Ljbffr