AI and Automation Solution Engineer

A financially strong and growing group benefits, insurance and financial services company, People Corporation continues to be on a growth trajectory across Canada. Since 2006 we have acquired numerous companies and increased the workforce to over 2000 employees. Adoption of AI and Automation plays a critical role in this growth, and we are looking for an individual to contribute to the ongoing transformation of the company.

As part of the Information Technology Architecture Team at People Corporation, you will function as a solution delivery team member supporting technology and strategic initiatives.

We are seeking an experienced AI and Automation Solution Engineer to join our technology team. The ideal candidate will play a critical role in delivering end-to-end enterprise solutions that align with both business goals and technology standards. You will work closely with stakeholders across business and technology functions to develop scalable, secure, and innovative solutions.

• Design, build and configure AI and automation solutions aligned with business processes and enterprise architecture standards. Build MVPs rapidly and iterate toward production-ready deployments. Deliver solutions within defined sprint timelines.
• Develop AI-driven solutions using Copilot Studio, Microsoft 365 Copilot, Azure AI, Git Hub Copilot capabilities along with enterprise embedded AI solutions. Implement prompt engineering, grounding strategies, and conversational AI use cases.
• Build workflows and automation using Power Platform. Develop APIs, connectors, and integrations across enterprise systems. Enable orchestration of data and services.
• Work closely with IT leadership, solution development teams, and business stakeholders to align AI and Automation solutions with organizational goals. Collaborate with security teams to implement security policies, compliance, and risk mitigation strategies.
• Perform unit testing, support UAT, deploy solutions, and provide post-deployment support. Troubleshoot and resolve issues.
• Technical Documentation:
  Maintain detailed architectural documentation, best practices, and infrastructure design standards.

• Bachelor’s or Master’s degree in computer science, Information Technology, or a related field.
• You have 3-5+ years’ of enterprise implementation experience and have a strong technical background with a broad understanding.
• Prior experience in Group Benefits Administration, or other insurance / financial services, is highly desired.
• Previous success in working in a matrix reporting, dynamic and fast-paced environment.
• Strong communication, collaboration, analytical and problem-solving skills with a solution-oriented mindset. Ability to manage multiple concurrent initiatives. Adaptable to emerging technology capabilities.
• Experience implementing AI/ML solutions incorporating LLMs/SLMs (Azure OpenAI preferred), chatbot development, and document processing use cases. Solid understanding of prompt engineering and AI concepts (RAG, grounding etc.).
• Strong understanding of data privacy and cybersecurity best practices and standards.
• Proficiency in designing and implementing enterprise solutions. Experience with APIs and integration patterns. Familiarity with configuring and implementing source control and CI/CD (Git Hub/Azure Dev Ops).
• Experience working with platforms and technologies such as:
  
  - Microsoft M365 Copilot, Copilot Studio
  - Power Platform (Power Automate, Power Apps) - Python, JavaScript or C# - Azure AI / Functions / Logic Apps, (or similar on AWS or GCP) - MCP servers / APIs / web services
  - Corporate CRMs, and ERP platforms
  - Dev Ops and CI/CD pipelines
  - Identity & access management platforms (IAM, SSO, Active Directory)
• Certifications (Preferred): AWS/Azure/GCP AI, Automation or Cloud related certifications.

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your…