RQ00751 - Jr. Project Manager​/Leader

RQ00751 - Jr. Project Manager/Leader 1-year contract (260 business days) - possible extension Hybrid (3 days onsite) - Metro Hall, 55 John Street
Must Haves:

• 5+ years supporting/delivering complex technology rollouts or digital enablement initiatives in large organizations.
• Experience delivering M365 or enterprise SaaS rollouts involving technical implementation, licensing, onboarding, training, comms, and adoption measurement.
• Experience coordinating delivery gates across security/privacy/compliance stakeholders (e.g., assessments/risk treatment approach).
• Experience with Copilot Studio / M365 Copilot / Git Hub Copilot / other AI applications or solutions delivery is a strong asset (agents, environments, governance).
• Familiarity with AI rollout prerequisites and operational dependencies (identity, access patterns, end-user readiness steps documented for pilots/production deployments).
• Support the delivery of the workplan including licensing activation, onboarding, communications, training coordination, and support pathways.
• Public Sector experience (highly preferred)
• Post secondary education in IT, Computer Science, Engineering, Business Management, or related field, or equivalent relevant experience.

• The Project Manager will support the delivery and operationalization of the City's Microsoft 365 Copilot sustainment, AI agents using Copilot Studio, rollout of Git Hub Copilot.
• The role will help the Delivery/Program Leads to translate approved use cases, governance requirements, and risk treatments into an executable delivery plan that results in secure, production ready capabilities.
• The role will provide assistance in coordination, planning, communicating, delivery execution of core project and operational components.
• The role will be responsible for operational readiness, service transition planning, reporting, operational activities (e.g. testing, licenses assignment, etc.) and dashboard management.

• Post secondary education in IT, Computer Science, Engineering, Business Management, or related field, or equivalent relevant experience.
• Strong communication skills to translate technical topics (security, privacy, identity, governance) into delivery decisions and user-facing guidance.
• Demonstrated judgement and accountability in a public sector or similar environment.
• Knowledge and understanding of Project Management's Institute's Project Management Body of Knowledge.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

• 5+ years supporting/delivering complex technology rollouts or digital enablement initiatives in large organizations.
• Experience delivering M365 or enterprise SaaS rollouts involving technical implementation, licensing, onboarding, training, comms, and adoption measurement.
• Experience coordinating delivery gates across security/privacy/compliance stakeholders (e.g., assessments/risk treatment approach).
• Experience with Copilot Studio / M365 Copilot / Git Hub Copilot / other AI applications or solutions delivery is a strong asset (agents, environments, governance).
• Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas.

• Familiarity with AI rollout prerequisites and operational dependencies (identity, access patterns, end-user readiness steps documented for pilots/production deployments).

• Support the delivery of the workplan including licensing activation, onboarding, communications, training coordination, and support pathways.
• Lead project progress reporting, budgeting risk management, and tracking of action items.
• Draft divisional and city-wide communications e.g. emails, memos, guidelines, FAQs, etc.
• Creation of roadmaps-and-overview PowerPoint presentations to deliver to senior leadership.
• Lead and/or support change management (stakeholder Mgmt., Comms, client engagements) for the AI team.
• Developing end-to-end process maps and outlining of operational steps to support team's project sustainment
• Assist in developing operating procedures, training materials, and knowledge transfer documentation
• Maintain project workplans and ensure resource assignments, tasks, and timelines remain current.
• Produce concise delivery reporting (status, risks, dependencies, decisions) to program leadership and senior stakeholders and manage escalations through structured options.
• Support the technical design, configuration, testing, and deployment of AI solutions, ensuring alignment with business, security, and operational requirements.
• Coordinate development, including environment setup, release sequencing (dev/test/prod), and access controls consistent with governance practices described in City materials.
• Coordinate required governance controls (e.g., data policies/DLP via…