Application Support Analyst
Job Description & How to Apply Below
Peoples Group is searching for an Application Support Analyst to join their dynamic team. Ideal candidates will have over two years of IT experience, focusing on application support in a financial environment.
Your role will involve collaboration with cross-functional teams, enhancing systems, and documentation for seamless user experiences in a hybrid work setting.
Key Responsibilities:
• Provide hands-on technical support for banking systems
• Perform system analysis and implement enhancements
• Monitor application performance and resolve issues
• Liaise between business and technical teams
• Participate in testing and deployment of applications
Requirements:
• Bachelor's degree in Computer Science or related field
• Over 2 years of application support experience
• Proficient in enterprise banking systems
• Knowledge of SDLC and ITSM best practices
• Experience with Service Now and SQL preferred
Maximize technical support and enhance user experiences with Peoples Group's essential banking systems.
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