NetSuite Customer Success Associate Consultant January 2027

Job Description

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

As a Customer Success Associate Consultant, you will participate in the Customer Success Associate Development Program (CSADP), an immersive development experience that combines structured learning, hands‑on practice, coaching, and customer exposure. The program builds enhanced communication skills, practical Net Suite expertise, business acumen, consulting methodology/process discipline, AI fluency, and trusted‑advisor skills so you can move beyond system configuration to help customers make better decisions, adopt solutions faster, and achieve stronger outcomes.

Successful associates learn to structure ambiguity, generate solutions, challenge assumptions, build trust, and guide customers through transformation.

• Deliver high-quality Net Suite implementations by applying industry‑specific business processes, practical AI fluency, credible domain expertise, and human‑centered consulting excellence.
• Engage customers with curiosity and empathy to understand their goals, ask thoughtful discovery questions, and translate business needs into practical Net Suite solutions.
• Support solution design, configuration, testing, documentation, adoption, and post‑go‑live improvement activities across a variety of customers and industries.
• Communicate recommendations and next steps clearly to customer stakeholders, including finance, operations, technology, and end‑user teams.
• Use data, structured problem‑solving, and sound judgment to navigate ambiguity, test assumptions, and improve project outcomes.
• Collaborate across teams, seek and act on feedback, and consistently deliver a high standard of service, professionalism, and follow‑through.
• Work toward defined quality, customer satisfaction, utilization, and development goals while continuously strengthening your consulting capabilities.

• Comprehensive onboarding and development focused on Net Suite, consulting excellence, business‑domain knowledge, AI fluency, and customer advisory skills.
• Ongoing mentorship, coaching, and access to a global network of customer success, industry, product, and technology experts.
• Exposure to multiple customers, industries, and business challenges that accelerate learning and career growth.
• Clear pathways to expand your expertise and progress into consulting, customer success, industry, and leadership roles.
• Competitive compensation, comprehensive benefits, and an inclusive environment where different experiences and perspectives are valued.

• A recent graduate with a bachelor's degree. Preferred fields include Information or Computer Science, Business Administration, Economics, MIS, Accounting or Accounting Information Systems, Business Technology Management, Data Science, or another discipline that demonstrates strong analytical and business foundations and a passion for launching a consulting career.
• Deeply curious, with a genuine desire to understand how businesses work and a track record of exploring ideas, industries, cultures, or experiences beyond the expected path.
• Resilient and resourceful, demonstrating grit, ownership, and the ability to recover, learn, and keep moving when work is difficult or ambiguous.
• Customer‑centered and service‑minded, with the judgment, warmth, and attention to detail needed to create an exceptional human experience.
• A growth‑minded, lifelong learner who actively seeks feedback, reflects on results, and continuously improves.
• An analytical and critical thinker who can combine quantitative evidence, qualitative insight, and…