Technical Co-Pilot for Classroom Support

Be a key player at the University of Toronto as a Technical Co-Pilot for Classroom Support. Provide exceptional technical assistance, focusing on audiovisual systems and cutting-edge classroom technologies.

At Tech2U, you will be instrumental in supporting instructional technology, ensuring that faculty and staff receive reliable assistance for effective teaching and learning. This full-time role requires expertise in troubleshooting audio-visual systems, along with a commitment to high-quality customer service. You will act as the primary contact for technology issues, managing classroom environments and ensuring all systems run smoothly.

Key Responsibilities:

• Respond to service requests promptly and efficiently

• Install and troubleshoot audiovisual equipment

• Create incident tickets for technical issues

• Offer training on AV equipment usage

• Coordinate equipment delivery and inventory management

Requirements:

• Diploma in a relevant field or equivalent experience

• Minimum three years in audio-visual system support

• Knowledge of macOS, Windows OS, and M365

• Proficiency with video conferencing tools like Zoom

• Strong customer service and communication skills

Drive classroom technology excellence and enhance learning experiences at the University of Toronto.
#J-18808-Ljbffr