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IT Service Desk Analyst: User Support & Troubleshooting

Job in Toronto, Ontario, C6A, Canada
Listing for: Mawer Investment Management Ltd.
Full Time position
Listed on 2026-08-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Mawer Investment Management Ltd. in Toronto is seeking a Systems Support Analyst to join the Business Technology team.
You will be the first point of contact for IT support, providing technical assistance for hardware, software, and network issues with a focus on delivering high-quality customer service while meeting SLA targets. Ideal candidates have 1-3 years in a technical support role, relevant certifications, and strong knowledge of MS 365, Active Directory, and basic networking.

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