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Job Description & How to Apply Below
As the central point of project orchestration, you will bridge the gap between technical execution and business requirements. Operating under a hybrid delivery framework, you will oversee day-to-day work plans, monitor milestones, and coordinate cross-functional teams to ensure the seamless rollout of critical platform deliverables within the scheduled timelines.
Location:
Toronto, ON (Hybrid - 3 days/week in-office)
Contract Duration: 6 months (with a 6-month optional extension)
Advantages
High-Profile Scale:
Lead a highly visible, enterprise-wide IT transformation centered on a massive Service Now ecosystem.
Diverse Methodological Scope:
Hone your skills across hybrid delivery models, blending formal corporate governance gates with fast-paced Agile Scrum.
Executive Visibility:
Gain valuable experience presenting project milestones and data-driven outcomes directly to senior and executive leaders.
Predictable Project Pipeline:
Secure a stable initial contract footprint backed by an immediate option for extension.
Responsibilities
Project Governance & Planning:
Prepare clear project definitions and detailed scope documents under the guidance of program leadership.
Work Plan & Gate Management:
Manage comprehensive project work plans, maintain integrated schedules, track critical dependencies, and prepare formal enterprise stage-gate documentation.
Stakeholder
Collaboration:
Partner closely with technical leads, business architects, and stakeholders to gather platform requirements, maintain delivery transparency, and ensure continuous alignment.
Sprint & Agile Governance:
Facilitate velocity-driven sprint planning, maintain sprint schedules, host scrum ceremonies, manage backlogs, and proactively clear roadblocks for application development teams.
Financial & Procurement Tracking:
Prepare project budget estimates, track ongoing expenses, and facilitate approvals in strict accordance with corporate procurement and financial policies.
Executive Communication:
Draft clear project status reports, roadmaps, and presentations to convey progress, milestones, and risks to executive leadership and senior business partners.
Information Custodianship:
Function as the secure focal point for all project information, ensuring confidential data access controls are strictly maintained.
Risk & Change Mitigation:
Identify project bottlenecks, manage issue logs, and support organizational change management activities to minimize deployment risks.
Qualifications
Core Requirements
Professional Certification: A valid Project Management Professional (PMP) certification is mandatory.
Service Now Implementation Depth:
Proven experience successfully managing large-scale, multi-divisional Service Now implementations using hybrid delivery approaches.
IT Transformation
Experience:
Extensive background managing enterprise-wide IT transformation projects in complex, multi-departmental environments, covering budget/timeline management, resource allocation, and risk management.
Agile Frameworks:
Hands-on experience delivering projects using agile methodologies, including sprint scheduling, backlog refinement, scrum ceremonies, and roadblock removal.
Stakeholder & Vendor Management:
Strong background working with procurement processes, contract documentation, and vendor tracking, alongside a proven history of collaborating effectively with technical and business leads.
Technical & Leadership Skills
Project Tooling:
High proficiency with enterprise project management planning, tracking, and collaboration software packages.
People Leadership:
Strong people management skills with a proven history of guiding technical project teams across application development and infrastructure solution delivery.
Education:
Bachelor’s degree in Information Technology, Computer Science, Business…
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