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Job Description & How to Apply Below
- Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience:
Experience an asset Tasks - Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service Personal suitability
- Organized
- Team player
- Time management Employment terms options
- Morning Employment terms options
- Day
- Work Term:
Permanent - Work Language:
English - Hours:
30 to 44 hours per week
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