RQ-2026-009533 - Project Control Officer - Intermediate

Project Overview

The Unified Provider Platform (UPP) and HALO projects involve delivery of complex initiatives using both traditional waterfall and agile methodologies, supporting coordination across technology, product, and business process work streams.

Key Responsibilities

• Coordinate and support assigned projects through all phases of the project lifecycle
• Track and report on project progress, milestones, risks, issues, actions, and dependencies
• Prepare, coordinate, and maintain project schedules, release plans, and roadmaps
• Support preparation of governance materials, approvals, briefing notes, and decision records
• Coordinate project meetings, including scheduling, logistics, and stakeholder participation
• Prepare and distribute meeting agendas, materials, and pre-reads
• Capture and distribute meeting minutes and notes, including decisions, risks, issues, and action items
• Track and follow up on meeting action items and commitments to ensure timely closure
• Assist project managers and product owners with release planning and delivery coordination
• Act as a central point of coordination between delivery teams, product teams, and business stakeholders
• Support change management and communication activities related to project delivery
• Support coordination across related products and business process initiatives
• Produce accurate and timely status reports, dashboards, and executive summaries
• Coordinate dependencies across related products and business process initiatives
• Support delivery of the Unified Provider Platform (UPP) project across multiple releases
• Support delivery of the HALO project across multiple releases
• Maintain integrated project plans, schedules, and roadmaps
• Prepare and coordinate governance submissions, decks, and approval materials

Qualifications & Requirements

• Must be able to work 5 days onsite per week
• Demonstrated experience supporting software application delivery teams (e.g., product, development teams)
• Proven experience working in both waterfall and agile project environments
• Hands-on experience with Confluence and Jira (documentation, tracking, reporting)
• Strong knowledge of project management fundamentals, including governance, milestones, risks, and dependencies
• Background in healthcare, health IT, or enterprise IT environments
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience preparing and maintaining project artefacts and documentation
• Strong communication, stakeholder coordination, and collaboration skills
• Ability to support multiple work streams and releases concurrently

• Experience supporting large, complex digital or platform transformation initiatives
• Knowledge of Agile frameworks (Scrum, Kanban) and hybrid delivery models
• Exposure to enterprise governance models and stage-gate approvals
• Experience supporting healthcare, public sector, or large enterprise environments
• Strong analytical and organizational skills with attention to detail
• Ability to manage competing priorities in a fast-paced environment
• Experience working with cross-functional teams (technology, product, business, vendors)

• Knowledge and experience Agile/Waterfall methodologies - 25 points
• Background in healthcare, health IT, or enterprise IT environments - 25 points
• Experience preparing and maintaining project artefacts and documentation - 25 points
• Experience supporting project governance, product and project teams - 25 points

Key Skills & Competencies

Confluence, Jira, Microsoft Office, Agile, Waterfall, Scrum, Kanban