Sr. Systems Analyst

Description Scope

Develop test plans/cases from business and user stories, requirement specifications; define methodologies, pass/fail criteria, risk assessment and assumptions.

Execute test plans, test cases within the agreed upon timelines ensuring the application is performing as expected.

Troubleshoot and review logs/queues as required to analyze and prioritize potential defects.

Document and record bugs and errors discovered during system, integration end-to-end testing.

Execute manual and automated test cases that validate the functionalities, code quality and reports test results, following all formal test architectures and project processes.

Integrate tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure Dev Ops.

Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results.

Assess and elevate critical and high-impact quality issues to the project manager.

Development, execution and documentation of the testing artifacts and activities listed below:

• Testing Strategy (if needed)
• Test Cases
• Test Plan
• Test Scripts
• Test Data
• Test Trace-ability Matrix
• Test Results/reports
• Test summary report
• Requirement Traceability Matrix
• Test Execution Report
• Release notes

At least 5+ years of experience of software quality assurance and testing experience, in an Agile/SDLC environment

At least 5+ years of experience of software quality assurance and testing experience, in an Agile/SDLC environment

Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution

Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)

• Automation testing or tooling experience using industry standard kits like (TODO)
• Use case generation, automated and manual testing, and bug lifecycle management.
• Bug tracking and test case management tools (JIRA, Azure TFS)
• API testing (JSON, REST), using tools such as Postman and JMeter (performance testing, and writing scripts)
• Version control systems and build tools, e.g., Git, Jenkins, Git Hub Actions
• CRM test automation and Dynamics 365 specifically
• Awareness of emerging technologies, trends and directions
• Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines
• Strong communication skills to participate in team discussions, ability to explain complex technical terms for a non-technical audience, make recommendations and document/explain work