Senior Functional & Systems Analyst

Job

Job Category:
Finance, Accounting & Payroll & Purchasing

Division & Section:
Pension, Payroll & Employee Benefits, PP&EB Payroll Benefit System & Reporting

Work Location:

Metro Hall, 55 John St, Toronto, ON M5V 0C4

Job Type & Duration:
Full-time, Permanent Vacancy

Salary Range: $-$

Shift Information:
Monday to Friday, 35 hours per week

Affiliation:
Non-Union

Number of Positions Open: 1

Posting Period: 07-Aug-2026 to 28-Aug-2026

To provide senior level analysis and systems support to the Pension, Payroll & Employee Benefits Division system/sub-system applications, specializing in SAP HCM and/or Success Factors development, integration, implementation, and liaise with stakeholders to determine systems requirements needed to enhance business processes. To provide senior level configuration driven functional solutions and liaise with various teams to develop applications to identify root cause analysis and develop and implement fixes.

To manage project teams in the establishment of application architectures and enhancements.

• Implements detailed project plans and recommends policies/procedures regarding system specific requirements.
• Supervises, motivates and trains assigned staff. Assists the Supervisor, Production Support to ensure effective teamwork, high standards of work quality and organizational performance, continuous learning and participates on enterprise initiatives to ensure continuous integration of systems and data across enterprise systems.
• Supervises the day-to-day operation of assigned staff including the scheduling, and reviewing of work. Authorizes and coordinates vacation and overtime requests for project based assignment. Monitors and evaluates staff performance.
• Provides input into and administers assigned budget for specific assigned project, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Plans, implements, monitors, makes schema, rules, feature/functions changes and participates in various system upgrades, SAP Support Stacks (SPS), Year-end notes and Success Factors (SF) half-year releases.
• Maintains, supports and enhances various functional aspects of SAP, Success Factors (SF) Employee Central module that includes troubleshooting of application problems, analysis of business requirements and their translations into SAP specific context.
• Participates in sub-committees charged with identifying the payroll applications support needs of the corporation.
• Reviews and prioritizes requests, makes recommendations, writes business/functional specifications and develops any Batch Data Communication (BDC) needs.
• Liaises with Technology Services Division, external technical resources and software vendors regarding technical issues including hardware/network, file maintenance, client refresh, backup and restore procedures, AODA compliance and external interfaces with various systems including SAP, and Success Factors Employee Central.
• Reviews payroll technical and application architectures for quality assurance, in accordance with corporate policy and SAP standards, ensuring the integrity of payroll data and records.
• Provides advice and guidance to PPEB and Technology Services Division staff on the use of the systems, and troubleshoots and debugs issues.
• Researches and recommends solutions to payroll application and systems architectures issues. Seeks opportunities to enhance systems, and works with Operations Unit to enable more self-service and process automation and performs troubleshooting of issues on the execution of system processes to support interfaces, payroll runs and year-end reporting.
• Develops business functional specifications, business configuration, security, and testing documents. Performs unit testing in developing regions, recommends test scenarios to testers, reports system issues to SAP via SAP Incident, and communicates the changes to all stakeholders deemed necessary including trainers for inclusion in the Business Process Procedures and Job Aids.
• Develops and manages project plans, performs system analysis activities, participates in the research and testing, provides contingencies, requests for resources, and establishes priorities. Provides work direction, leadership and oversight to team members on a project based assignment, assesses progress against the plan, and authorizes sign off at each stage of the project including the final production sign-off.
• Implements system changes related to policy/contract/ legislation, Support Packs, SAP notes, Success Factors (SF) half-year releases, employee data workflows, and user interface (UI) and business rules, through the creation of Service Requests and Changes in SAP Solution Manager application. Determines requirements (such as staffing, SAP system landscape), reviews and identifies changes, and analyzes the impact on operations. Assists in communicating change to related areas/ stakeholders.

• University degree in computer science or related discipline…