Manager - Decision Support and Advanced Analytics - Regular Full-Time - 2026-18223

Summary of Duties

The Manager, Decision Support and Advanced Analytics is accountable for leading a team in the development, deployment and maintenance of reporting and analytics, including business intelligence (BI) solutions, ad-hoc requests, briefing notes and presentations. The Decision Support team is accountable for mandatory external reporting as well as internal reporting to Board Committees, Senior Leadership and Clinical Program Areas. The team prioritizes accuracy, integrity and timeliness of information, as reporting directly informs strategic corporate decisions, reporting on the public website, mandated requirements and external communications.

This role requires a strong working knowledge of the Ontario Health and Ministry of Health funding environment, including volume-based funding models, utilization metrics, and the data needed to support funding submissions, Accountability Agreements and related negotiations. The Manager ensures Sunnybrook's data and analysis put the organization in the strongest possible position when funding decisions are made.

This role also requires excellent project management skills to guide the team in an agile work environment leading multiple high priority projects, enhancements, operational work, support requests, and the evolution of best practices and standards for analytics and reporting in a dynamic healthcare environment. Strong communication skills are required to translate technical and complex analyses, including outputs developed with the support of AI-enabled tools, into conclusions that are clear, concise and accurate.

The Manager brings practical, day-to-day fluency with AI tools, using them as a routine part of analysis, reporting and communication, and works closely with the Business Intelligence team to develop and manage data flows, supporting streamlined and scalable analytical reporting solutions.

Advanced analytics and applied AI are core areas of focus for Sunnybrook. The Manager, Decision Support and Advanced Analytics co-chairs the Advanced Analytics Working Group and leads the organization's Analytical Roadmap, including the application of predictive analytics, simulation, natural language processing and generative AI tools, such as Claude and Copilot, to support evidence-informed decision making and quality improvement across the organization, within appropriate data governance and privacy guardrails.

• Co-Chair of the Decision Support Business Intelligence Governance Steering Committee: developing and executing a vision for business intelligence, providing oversight for key working groups including metadata management, data quality, privacy and security, Power BI and user experience.
• Shape data governance as an enterprise-wide framework of people, policies, processes and standards that ensures the secure, high-quality management of clinical, corporate and operational data across its lifecycle.
• Lead the BI engagement strategy, ensuring high uptake of reports, ease of navigation and routine review of user needs.
• Foster data literacy across the organization, advancing self-service analytics and building the capability of leaders, clinicians and staff to use data and analytics for evidence-informed decision making and continuous improvement.
• Support the training and skill development of Decision Support analysts and consultants in the creation and maintenance of BI dashboards and reports, applying best-practice techniques.
• Develop and execute the Advanced Analytics Roadmap within Decision Support, defining key projects, outlining appropriate methodologies and guiding end-to-end deliverables for high-need areas across the organization.
• Embed AI-enabled tools into the team's day-to-day operations, from ad-hoc requests to routine reporting, identifying opportunities to accelerate analysis, automate repetitive work and enhance conversational access to data, while establishing governance guardrails that protect data privacy and integrity.

• Support senior leadership in the development, reporting and interpretation of indicators and statistical analyses, supporting strategic initiatives.
• Provide strategic advice on the impact of clinical and operational changes on hospital funding (e.g., GEM, QBP, other volume funding), efficiency and utilization metrics, and Accountability Agreement deliverables.
• Maintain current, detailed knowledge of the Ontario Health and Ministry of Health funding environment, translating policy and methodology changes into practical implications for Sunnybrook, ensuring this intelligence informs funding submissions and negotiations.
• Validate, monitor and provide interpretation on benchmarking and comparative reporting; understand drivers of performance and provide analysis and recommendations to support improvements in efficiency, utilization and operations.
• Provide analysis, advice, interpretation and recommendations on the completion of Ministry…