Onsite Technical Support Analyst

Join Compucom Staffing as an onsite Technical Support Analyst in Toronto, ON, providing essential desktop support and IT operations. Assist users with device issues and ensure they have necessary technology.

With over 3 years of experience in enterprise desktop support, you will play a crucial role in user onboarding, troubleshooting Windows 11, and managing IT assets. This position involves deploying desktops, mobile devices, and configuring workstations to maintain productivity and efficiency across corporate environments, pharmacies, and clinics.

Key Responsibilities:

• Provide desktop support to corporate and clinic users

• Troubleshoot Windows 11, Microsoft 365, and peripherals

• Deploy and configure desktops, laptops, and mobile devices

• Administer Microsoft 365, Entra , and MFA accounts

• Maintain IT asset inventory and documentation

Requirements:

• 3+ years of desktop support experience

• Strong proficiency in Windows 11 and Microsoft 365

• Knowledge of VPN, Citrix, and Remote Desktop Services

• Valid G driver's license for travel

• Customer service skills and troubleshooting expertise

Leverage your technical skills to enhance user satisfaction and productivity in a pivotal support role at Compucom Staffing.
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