Solutions Architect - Personalization Job Toronto area,Ontario Canada,IT/Tech

Is this role right for you?

In this role, you will:

Lead cross-functional solution architecture and integration design for personalization initiatives across marketing, sales, digital banking, and service channels

Translate personalization and GTM use cases into clear end-to-end technical designs across multiple platforms and internal systems

Define and apply architecture patterns, integration standards, and solution guardrails across the Mar Tech and Personalization landscape

Design solutions that integrate customer data, events, profiles, journeys, and decision signals while meeting enterprise risk, privacy, and compliance requirements

Act as a technical bridge between marketing technology platforms, customer decisioning capabilities, enterprise data services, and delivery engineering teams

Support delivery teams through architecture reviews, design walkthroughs, and complex integration analysis

Contribute to technology roadmaps, target-state architectures and vendor evaluations

Supporting the evolution of personalization capabilities, influence platform usage and integration approaches to improve scalability, observability, and reuse

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

5+ years of experience in Information Technology roles within medium to large enterprise environments

3+ years of experience in solution architecture, integration architecture, or equivalent hands-on design roles

Practical experience working with Mar Tech, Digital, or Customer Engagement platforms (e.g., CDPs, journey orchestration platforms, personalization or decisioning engines, loyalty systems)

Demonstrated ability to design end-to-end solutions within established enterprise architecture standards

Relevant architecture or platform certifications are an asset (e.g., Adobe, Salesforce, Pega, Google, or equivalent)

Strong working knowledge of API-based integration, event-driven patterns, and batch vs near-real-time data flows

Experience integrating marketing or GTM platforms with enterprise data, analytics, and downstream operational systems

Ability to evaluate technical trade-offs related to latency, scalability, risk, and operability

Strong understanding of personalization concepts including customer profiles, events, journeys, segmentation, eligibility, and activation

Experience supporting Go-To-Market (GTM) or marketing enablement initiatives in partnership with engineering teams

Ability to translate business and marketing requirements into actionable technical solutions

Exposure to or practical experience with real-time and AI-assisted personalization or decisioning patterns

Ability to assess emerging capabilities with an enterprise mindset, considering data readiness, governance, and regulatory constraints

Experience working in regulated or control-heavy environments (financial services experience preferred)

Strong communication and stakeholder engagement skills across business, data, marketing, and engineering

Demonstrated ability to influence design decisions through collaboration and technical credibility

What's in it for you?

Diversity, Equity, Inclusion & Allyship
- We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations
- We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Dynamic Ecosystem
- Free tea & coffee, universal washrooms, and lots of space for team collaboration.

Community Engagement
- No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.