Technical System Analyst

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community h a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

The Systems Analyst will analyze, design, and test software solutions that support business objectives. The role requires strong problem-solving skills, the ability to communicate ideas clearly to technical and non-technical stakeholders, and a willingness to learn new technologies and apply them effectively in a fast-paced environment.

• Liaise with business stakeholders and technology teams to understand business objectives and design solutions that meet analytics, operational, and management reporting needs while ensuring alignment with relevant industry standards and regulatory requirements.
• Elicit, analyze, and document requirements through stakeholder interviews, workshops, business process analysis, business scenarios, and user stories.
• Analyze and conceptualize solution designs in collaboration with Systems Architects, Software Developers, and other delivery partners to achieve business and client stakeholder objectives through effective use of technology.
• Analyze source and target system data requirements and define data mappings aligned with enterprise data platform design standards.
• Gather and document integration requirements, business process flows, database requirements, process mappings, and API endpoint mappings.
• Write PL/SQL queries to support data validation, troubleshooting, and test data setup.
• Provide production support for back-office systems, including issue analysis, root- cau se investigation, and coordination with technical teams for timely resolution.
• Identify outlying data patterns, data quality gaps, and data cleansing issues, and support resolution activities.
• Document high-level designs, system interactions, integration touchpoints, and end-to-end data flows.
• Ensure solution quality by preparing test plans, validating test results, and confirming that delivered functionality meets business requirements.

• Post-secondary degree or diploma in Management Information Systems, Commerce, Business Analysis, Computer Science, or a related discipline; CMA or MBA would be an asset.
• Good years of experience applying business analysis, systems analysis, and technology delivery practices across a broad range of business functions.
• Strong understanding of information systems methodologies, delivery processes, best practices, and tools such as Jira and Confluence.
• Proven experience in systems analysis, requirements management, solution design support, data analysis, and end-to-end testing.
• Strong analytical and problem-solving skills, with a structured and detail-oriented approach to identifying issues and recommending solutions.
• Strong communication and interpersonal skills,…