Learning Business Analyst

Work Location

Work Location:

Toronto, Ontario, Canada

Hours:

37.5 Line of Business:
Human Resources Pay Details: $81,600 - $115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Department Overview Learning & Development (L&D) sets the strategic direction for learning solutions that build workforce capability and support TD’s business priorities. Learning Technology Optimization (LTO) enables a modern, data-driven, learner-centric learning ecosystem through technology, analytics, governance, and innovation.

The Learning Technology & Analytics Specialist supports the optimization, modernization, and governance of TD’s learning technology ecosystem. This role combines learning technology expertise, analytics, business analysis, and emerging technology awareness to improve platform performance, learner experience, reporting insights, and operational effectiveness. The Specialist partners across L&D, Technology, Data & Analytics, Risk, Privacy, Accessibility, and vendor teams to translate business needs into practical solutions that deliver measurable value.

• Optimize Learning Technology Platforms
  • Contribute to the continuous improvement of enterprise learning platforms, tools, and related capabilities.
  • Gather, analyze, and document business requirements for platform enhancements, releases, and technology initiatives.
  • Assess platform performance, adoption, user experience, and utilization trends to identify improvement opportunities.
  • Evaluate new functionality and provide recommendations that support learner, business, and operational needs.
  • Coordinate testing, release readiness, deployment support, and change activities.
  • Provide subject matter expertise to support learning technology strategy and roadmap development.
• Deliver Learning Analytics and Workforce Insights
  • Develop learning analytics, dashboards, reports, and insights that support business decision-making.
  • Translate business questions into measurable learning, adoption, capability, and effectiveness metrics.
  • Analyze learner behaviour, engagement, platform utilization, and learning effectiveness data.
  • Identify trends, risks, and opportunities through data analysis and visualization.
  • Contribute to learning measurement frameworks and skills intelligence reporting initiatives.
• Support Transformation and Business Analysis
  • Provide subject matter expertise to support learning technology strategy, roadmap development, and future-state planning.
  • Conduct research and analysis to assess current capabilities, gaps, and opportunities for modernization.
  • Develop recommendations, business case inputs, and leadership materials that support investment and prioritization decisions.
  • Participate in enterprise learning technology transformation initiatives, including stakeholder engagement and change support.
• Strengthen Governance and Operational Excellence
  • Support governance, controls, standards, and operational processes related to learning technologies and data.
  • Maintain clear documentation, knowledge assets, procedures, and operational guidance.
  • Partner with Risk, Compliance, Privacy, Accessibility, and Technology teams to support platform governance and audit readiness.
  • Monitor platform health, operational issues, vendor performance, and service improvement opportunities.
  • Contribute to continuous improvement initiatives that improve consistency, compliance, and operational effectiveness.
• Explore AI and Emerging Learning Technologies
  • Monitor trends in learning technology, workforce…