Part-Time IT Support Specialist at Homebase

Transform internal team efficiency at Homebase as a part-time IT Support Specialist. Emphasizing hardware reliability and user support, this hybrid role actively contributes to operational success.

We're on the lookout for an enthusiastic IT Support Specialist passionate about making work easier for our teams. You'll handle end-user inquiries, oversee system hygiene, and enhance onboarding processes. Working collaboratively throughout the organization, you'll ensure every team member is equipped for success.

Key Responsibilities:

• Assist users with IT-related issues and concerns

• Maintain the reliability of AV systems and hardware

• Support onboarding and user access requests

• Conduct regular audits to promote security measures

• Utilize automation and AI tools for operational efficiency

Requirements:

• 0-2 years of relevant IT support experience

• Knowledge of both macOS and Windows operating systems

• Familiarity with MDM tools like Kandji and Intune

• Strong service orientation and effective organizational skills

• Participate in on-site collaboration in the Toronto office weekly

Help Homebase foster a thriving work environment through exceptional IT support.
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