IT Support Analyst IV

Position: IT Support Analyst IV Role
Enhance your IT career with TD Securities as an IT Support Analyst IV in Toronto, Ontario. This key role blends application support with proactive system management in a dynamic global environment.

You will provide crucial support for Banking Operations technology, ensuring the availability and reliability of IT systems. Responsibilities include managing incidents, conducting application health checks, and performing change management activities. Collaborate with IT teams and clients to maintain high standards of service delivery in a 24/7 operational framework.

Key Responsibilities:

• Manage incidents from start to finish

• Conduct health checks to prevent application failures

• Collaborate with multiple IT teams for effective resolutions

• Lead problem management throughout its lifecycle

• Perform scheduled activities like control audit remediation

Requirements:

• Experience in Banking Operations technologies

• Practical multi-tier application support experience

• Familiarity with Oracle, Linux, and CI/CD tools

• Competence in using monitoring tools such as Splunk

• Strong communication abilities and teamwork skills

Utilize your IT support expertise to make an impactful contribution at TD Securities.
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