Senior Scrum Master

About the Job   About the Job:  We are seeking a Senior Scrum Master with a strong QA and Mobile Testing focus to lead the delivery of complex mobile and digital solutions within a scaled Agile environment. This role combines servant leadership, program delivery oversight, and quality engineering governance to ensure high-quality, on-time releases. The ideal candidate will drive Agile excellence while embedding strong QA practices, automation strategy, and release readiness across cross-functional teams including mobile, API, Dev Ops, and business stakeholders.
Office

Location:

Toronto

Employment Type:

Permanent
Work Arrangement:  Hybrid (2 days in office per week)
Position Responsibilities   Facilitate all Scrum ceremonies (Sprint Planning, Daily Standups, Reviews/Demos, Retrospectives, Backlog Refinement) with a strong emphasis on quality deliverables and Definition of Done adherence.
Lead Scrum of Scrums to coordinate QA, mobile engineering, API teams, and Dev Ops for integrated releases.
Proactively identify and remove impediments impacting mobile testing, automation, and release readiness.
Coach teams on Agile best practices while embedding a “shift-left” and quality engineering mindset.
Ensure sprint commitments include adequate test coverage, regression strategy, and automation scope.
Drive end-to-end quality strategy for mobile applications (iOS and Android), including functional, regression, integration, API, performance, and UAT testing.
Collaborate with QA engineers to implement automation frameworks (e.g., Appium, Selenium, REST Assured, Postman, etc.).
Ensure test automation is integrated into CI/CD pipelines and release gates.
Monitor and report on quality metrics such as defect leakage, test coverage, automation coverage, release readiness, and production stability.
Support mobile release cycles including App Store/Play Store submissions and compliance validation.
Facilitate risk identification related to device fragmentation, OS versions, performance, and security testing.
Program & Delivery Management   Develop and maintain project plans, release roadmaps, and quality milestones.
Manage cross-team dependencies across mobile, backend APIs, infrastructure, security, and Dev Ops.
Monitor velocity, sprint predictability, defect trends, and financial tracking at program level.
Implement risk mitigation strategies for high-impact releases.
Apply SDLC governance, DMO best practices, and ensure required artifacts are maintained.
Drive release train coordination with a focus on quality gates and production stability.
Stakeholder & Cross-Functional Management   Serve as primary liaison between Business Product Owners, QA teams, Mobile Developers, Architecture, Security, and Infrastructure.
Align stakeholders on release readiness, quality metrics, and risk exposure.
Provide transparent reporting on sprint progress, QA health, financials, and release confidence.
Resolve large-scale impediments affecting multiple teams or mobile delivery streams.
Foster a culture of continuous improvement through retrospectives, root cause analysis, and QA process optimization.
Leadership & Coaching   Mentor QA engineers, automation leads, and Scrum Masters on Agile quality practices.
Promote engineering excellence including TDD, BDD, CI/CD automation, and Dev Ops collaboration.
Facilitate effective technical discussions around APIs, microservices, cloud infrastructure, and mobile architecture.
Participate in Agile communities and contribute to evolving quality standards and best practices.
Drive continuous improvement initiatives to enhance release predictability and product quality.
Requirements

Required Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field.
8+ years of experience as a Scrum Master in Agile environments.
Solid knowledge of SDLC, test strategies, defect lifecycle, and release governance.
Experience managing cross-functional Agile teams in complex technical environments.
Proven experience with Agile metrics, velocity tracking, risk management, and stakeholder reporting.
Strong servant leadership, facilitation, and conflict resolution skills.
Excellent communication and stakeholder engagement abilities.

Preferred Qualifications:

Minimum 3+ years working in QA-focused or quality engineering-driven teams.
Strong understanding of mobile testing (iOS/Android ecosystems).
Experience in retail, POS, or customer-facing mobile applications.
Exposure to mobile automation frameworks (Appium, Espresso, XCUITest).
API testing experience using Postman, REST Assured, or similar tools.
Familiarity with CI/CD tools (Jenkins, Git Hub Actions, Azure Dev Ops, etc.).
Experience in cloud-native and microservices-based environments.
SAFe, CSM, PSM, PMI-ACP, or equivalent Agile certifications.
Experience in large-scale Agile programs or Release Train environments.
Strong understanding of Dev Ops practices and quality gates within pipeline automation.
About Infoya  Infoya is a global IT solutions provider specializing in transforming complex…