Web Specialist

40 Temperance Street

Suite 2600

Toronto, ON , CAN

About Us

As a self-regulatory organization, our mission is to promote healthy capital markets by regulating fairly and effectively so that investors are protected and confident investing in their futures. At the Canadian Investment Regulatory Organization (CIRO) , we are committed to setting high regulatory standards for the investment industry, safeguarding investors, and supporting the integrity of Canada’s capital markets. Join a growing team and contribute to the dynamic and complex world of Canadian capital markets.

About this Opportunity

Reporting to the Manager, Web & Multimedia, this position has overall responsibility for ensuring website content is up to date and accessible to CIRO’s diverse stakeholders and website visitors. In this role you will act as the primary bridge between internal business units and our public facing digital platform. Responsibilities include structuring and publishing new content, changes to site navigation or structure, optimizations for search engines, ensuring the accessibility of the website, and coordination with Information Technology Services.

The Web Specialist also works with CIRO Subject Matter Experts (SMEs) to help them turn web communications into effective digital campaigns. If you take pride in zero-error delivery, have a sharp eye for detail, and are passionate about web technologies and accessibility, we want to hear from you.

Core Responsibilities

• Own the end-to-end web publishing process, verifying that incoming content integrates seamlessly onto the website ensuring content accuracy and timely publications
• Guide and publish content received from business units through Content Management System (CMS) editorial workflow ensuring the layout and structure remain consistent and aligned with CIRO’s visual identity guidelines and web standards
• Uphold Accessibility Standards across website content ensuring all web content meets WCAG accessibility guidelines
• Audit and remediate PDF documents ensuring they are fully accessible for assistive technology users
• Maintain the integrity of the website’s hierarchy by accurately configuring the menus, sidebar navigations and breadcrumbs when publishing pages
• Work closely with the communications team and various business units to ensure all website content is current, relevant and showcases CIRO initiatives and programs
• Execute on retention and governance workflows defined by the Website Governance Committee
• Audit and manage site content, proactively recommend structural, stylistic and navigational improvements ensuring alignment with CIRO’s visual identity guidelines and web standards
• Produce periodic web analytics reports to inform decisions and recommendations to both the communications team and business team subject matter experts
• Deliver recommendations to optimize web content for search, accessibility and user experience
• Create and publish engaging internal posts, articles on the organization wide intranet to drive employee engagement
• Participate in steering committees and working groups regarding the corporate website

What You Bring

Must-have:

• Post-secondary degree or diploma in Communications, Marketing, Digital Media, Computer Science, or a related field
• Minimum of 3-5 years of experience in web design, web development, or related digital communication role
• Experience with Content Management Systems (i.e. Drupal)
• Experience as a subject matter expert with respect to web technologies, information architecture, structured data and digital content
• User experience design, and knowledge of accessibility standards (WCAG, AODA)
• Knowledge of document accessibility and remediation (i.e. PDF)
• Knowledge of search engine optimization and design tools
• Experience in dealing with confidential information in a sensitive manner
• Excellent communication and stakeholder management abilities

Nice to have:

• Experience in a financial services environment would be considered an asset
• Ability to work under pressure with variable priorities and tight deadlines
• Strong time management skills, including ability to effectively prioritize and juggle multiple deadlines
• Self-starter, proactive,…