Global Operations AI Senior Manager

Position: Global Operations AI Senior Manager Role
Lead strategic AI initiatives with Manulife as a Senior Manager in Toronto, Ontario. Focus on model risk management and AI governance, coordinating efforts across 14 countries.

Your role as a Senior Manager involves supporting the AVP and Director in executing the Global Operations AI strategy. You will provide critical guidance on Model Risk Management requirements, ensuring compliance and proper documentation while facilitating teamwork across multiple regions. This position is integral to the success of AI projects and compliance initiatives.

Key Responsibilities:

• Enable teams to meet Model Risk Management obligations

• Manage governance reviews for AI initiatives

• Provide regulatory guidance to AI teams across business segments

• Coordinate cross-country portfolio activities for seamless execution

• Monitor performance of AI workforce and reskilling efforts

Requirements:

• Minimum 6 years in AI governance or operational risk

• Proven experience with model oversight and compliance

• Strong analytical skills for senior-level insights

• Ability to prioritize and manage multiple work streams

• Experience with AI reporting and documentation tools

Enhance AI governance at Manulife while driving global operational success.
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