Endpoint Engineer Intune & SCCM​/MECM

Job Role:

Endpoint Engineering Specialist – L2/L3

Location:

Toronto,ON – 3 days office (Hybrid)

Job Description :

Experience:

6–8 Years

The Endpoint Engineering Specialist – L2/L3 is responsible for managing and supporting enterprise endpoint services, with strong hands‑on expertise in Microsoft Intune and MECM/SCCM. The role focuses on endpoint administration, application deployment, patching, compliance, vulnerability remediation, troubleshooting, and continuous service improvement.

• Administer and support Microsoft Intune and MECM/SCCM in a large enterprise environment.
• Manage Intune configuration profiles, compliance policies, endpoint security policies, device enrollment, application deployments, and update policies
  .
• Support Windows Autopilot, Windows Update for Business/Autopatch, Entra e management, and Defender for Endpoint
  .
• Manage SCCM applications/packages, collections, software updates, deployment configurations, content distribution, and client health
  .
• Support Intune/SCCM co-management and endpoint migration activities where applicable.

• Package, test, deploy, upgrade, and troubleshoot enterprise applications through Intune and SCCM
  .
• Manage monthly Windows/application patching
  , deployment monitoring, and patch compliance.
• Troubleshoot failed application and patch deployments using Intune diagnostics, SCCM client logs, Event Viewer, and Power Shell
  .
• Support vulnerability remediation and address non‑compliant or vulnerable endpoints.

• Provide L2/L3 support for complex endpoint incidents and escalations.
• Troubleshoot Windows 10/11, Microsoft 365 Apps, Intune enrollment, SCCM clients, application deployment, patching, compliance, Bit Locker, and Defender-related issues.
• Maintain technical documentation, SOPs, deployment procedures, and knowledge articles.
• Support change management, testing, pilot deployments, and production rollouts.
• Participate in endpoint modernization initiatives including Intune adoption, SCCM-to-Intune migration, Autopilot, and endpoint security improvements
  .
• Collaborate with Security, Infrastructure, Identity, Service Desk, and other technology teams.

• 6–8 years of experience in endpoint engineering, endpoint administration, EUC, desktop engineering, or related IT operations.
• Strong hands‑on experience with Microsoft Intune and MECM/SCCM
  .
• Experience with application packaging/deployment, patch management, endpoint compliance, and vulnerability remediation
  .
• Good knowledge of Windows 10/11, Entra , Microsoft Defender for Endpoint, Microsoft 365, Active Directory, and Group Policy
  .
• Working experience with Power Shell scripting and automation
  .
• Strong L2/L3 troubleshooting, root cause analysis, documentation, and communication skills.

• Experience with Windows Autopilot, Windows Autopatch, Intune Remediations, and Intune/SCCM co‑management
  .
• Experience with Service Now, Jira, or similar enterprise platforms
  .
• Microsoft Endpoint Management, Microsoft 365, or related certifications.
• Experience supporting a large-scale enterprise endpoint environment
  .