System Access Administrator

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at

We’re looking to fill an opening for a Systems Access Administrator to join our Information Technology team.

Reporting to the Senior Manager, Technology Support Services, the Systems Access Administrator is responsible for providing access to our Broadridge/Dataphile system to our external partners and Aviso employees. The Systems Access Administrator will provide prompt and efficient service to our partners and internal staff.

• We Care
  – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported
• We Dare
  – You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working
• We Share
  – You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed
• We Deliver
  – You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

• Provision, modify, and revoke user access across enterprise systems, applications, and platforms based on approved requests
• Administer user access provisioning, de-provisioning, and role-based access controls (RBAC) across systems and applications
• Maintain and enforce access management policies, standards, and procedures
• Support periodic user access reviews and attestations (privileged and non-privileged access)
• Monitor and audit access logs and user activity to ensure compliance with internal and external regulations
• Maintain audit-ready documentation and evidence for access requests and approvals
• Collaborate with IT, HR, and business units to ensure timely and accurate access changes
• Manage escalations for high-priority or high-profile access requests
• Meet defined SLAs and operational KPIs for access fulfillment
• Troubleshoot access-related issues and provide support to end-users
• Contribute to continuous improvement of IAM processes, workflows, and documentation
• Assist in the implementation of automation and self-service capabilities for access requests
• Document processes and maintain access control documentation
• Stay current with industry trends and best practices in identity and access management (IAM)

• Bachelor’s degree or Diploma in computer science, Information Security, or related field (or equivalent experience)
• 3+ years of experience in system access administration, IAM, or IT operations
• Experience supporting access management in a regulated or enterprise environment
• Strong understanding of RBAC, least privilege, and segregation of duties principles
• Familiarity with Active Directory / Azure AD / LDAP (user and group management)
• Experience with IAM tools (e.g., SailPoint, Saviynt, Cyber Ark, Okta, Entra )
• Familiarity with compliance frameworks (e.g., SOX, GDPR, HIPAA)
• Experience supporting high-profile or business-critical applications
• Ability to work independently and collaboratively in a fast-paced environment
• Experience with Broadridge/Dataphile required
• Experience of supporting key client accounts
• Strong organizational and time management skills
• Strong attention to detail, problem solving and analytical skills
• Ability to work both independently and in a team
• Strong commitment to customer service
• Fluency (written and spoken) in English is required and bilingual skills in French are an asset
• Knowledge of ITIL processes and Service Now is preferred
• IAM…