View this new "Global Production Support Lead - Incident Recovery" opening in Toronto, Canada. Apply for jobs in your niche area, and explore related local it/tech / jobs in Toronto and nearby county areas of Ontario Canada.
HSBC Global Services (Canada) Limited (HGCA) in Toronto is seeking a Lead Production Support Specialist to restore disrupted services and coordinate incident recovery across mainframe and integrated platforms. You will drive investigations, deliver timely updates, and contribute to post-incident reviews while developing runbooks and knowledge articles. The role requires strong incident management, ITIL-aligned processes, and experience with monitoring tools.
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