Technical Solutions Consultant at PagerDuty

Elevate customer experiences with Pager Duty as a Technical Solutions Consultant. Focus on technical solutions, customer relationships, and AI/ML integrations while working in a flexible hybrid workplace.

Pager Duty seeks a customer-centric Solutions Consultant with a strong technical background. In this role, you'll identify potential roadblocks for clients and provide innovative solutions using Pager Duty’s platform. You'll support the sales cycle and foster significant relationships with stakeholders, ensuring exceptional customer success throughout the process.

Key Responsibilities:

• Identify roadblocks and propose technical solutions

• Conduct technical discovery processes for client environments

• Design seamless integrations with existing technology stacks

• Handle technical inquiries in sales cycles and RFPs

• Clearly communicate Pager Duty's business value to clients

Requirements:

• 5+ years of pre-sales experience

• Bachelor’s degree in a technical field

• Basic scripting skills (Java, PHP, etc.)

• Strong communication and client relationship skills

• Knowledge of IT monitoring tools

Help transform digital operations for Pager Duty's customers using technical expertise and exceptional service.
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