Senior Scrum Master

About the Job

About the Job: We are seeking a Senior Scrum Master with a strong QA and Mobile Testing focus to lead the delivery of complex mobile and digital solutions within a scaled Agile environment. This role combines servant leadership, program delivery oversight, and quality engineering governance to ensure high-quality, on-time releases. The ideal candidate will drive Agile excellence while embedding strong QA practices, automation strategy, and release readiness across cross-functional teams including mobile, API, Dev Ops, and business stakeholders.

Office

Location:

Toronto

Employment Type: Permanent

Work Arrangement: Hybrid (2 days in office per week)

• Facilitate all Scrum ceremonies (Sprint Planning, Daily Standups, Reviews/Demos, Retrospectives, Backlog Refinement) with a strong emphasis on quality deliverables and Definition of Done adherence.
• Lead Scrum of Scrums to coordinate QA, mobile engineering, API teams, and Dev Ops for integrated releases.
• Proactively identify and remove impediments impacting mobile testing, automation, and release readiness.
• Coach teams on Agile best practices while embedding a “shift-left” and quality engineering mindset.
• Ensure sprint commitments include adequate test coverage, regression strategy, and automation scope.
• Drive end-to-end quality strategy for mobile applications (iOS and Android), including functional, regression, integration, API, performance, and UAT testing.
• Collaborate with QA engineers to implement automation frameworks (e.g., Appium, Selenium, REST Assured, Postman, etc.).
• Ensure test automation is integrated into CI/CD pipelines and release gates.
• Monitor and report on quality metrics such as defect leakage, test coverage, automation coverage, release readiness, and production stability.
• Support mobile release cycles including App Store/Play Store submissions and compliance validation.
• Facilitate risk identification related to device fragmentation, OS versions, performance, and security testing.

• Develop and maintain project plans, release roadmaps, and quality milestones.
• Manage cross-team dependencies across mobile, backend APIs, infrastructure, security, and Dev Ops.
• Monitor velocity, sprint predictability, defect trends, and financial tracking at program level.
• Implement risk mitigation strategies for high-impact releases.
• Apply SDLC governance, DMO best practices, and ensure required artifacts are maintained.
• Drive release train coordination with a focus on quality gates and production stability.

• Serve as primary liaison between Business Product Owners, QA teams, Mobile Developers, Architecture, Security, and Infrastructure.
• Align stakeholders on release readiness, quality metrics, and risk exposure.
• Provide transparent reporting on sprint progress, QA health, financials, and release confidence.
• Resolve large-scale impediments affecting multiple teams or mobile delivery streams.
• Foster a culture of continuous improvement through retrospectives, root cause analysis, and QA process optimization.

• Mentor QA engineers, automation leads, and Scrum Masters on Agile quality practices.
• Promote engineering excellence including TDD, BDD, CI/CD automation, and Dev Ops collaboration.
• Facilitate effective technical discussions around APIs, microservices, cloud infrastructure, and mobile architecture.
• Participate in Agile communities and contribute to evolving quality standards and best practices.
• Drive continuous improvement initiatives to enhance release predictability and product quality.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 8+ years of experience as a Scrum Master in Agile environments.
• Solid knowledge of SDLC, test strategies, defect lifecycle, and release governance.
• Experience managing cross-functional Agile teams in complex technical environments.
• Proven experience with Agile metrics, velocity tracking, risk management, and stakeholder reporting.
• Strong servant leadership, facilitation, and conflict resolution skills.
• Excellent communication and stakeholder engagement abilities.

Preferred Qualifications:

• Minimum 3+ years working in QA-focused or quality engineering-driven teams.
• Strong understanding of mobile testing (iOS/Android ecosystems).
• Experience in retail, POS, or customer-facing mobile applications.
• Exposure to mobile automation frameworks (Appium, Espresso, XCUITest).
• API testing experience using Postman, REST Assured, or similar tools.
• Familiarity with CI/CD tools (Jenkins, Git Hub Actions, Azure Dev Ops, etc.).
• Experience in cloud-native and microservices-based environments.
• SAFe, CSM, PSM, PMI-ACP, or equivalent Agile certifications.
• Experience in large-scale Agile programs or Release Train environments.
• Strong understanding of Dev Ops practices and quality gates within pipeline automation.

Infoya is a global IT solutions provider specializing in transforming complex challenges into…