Manager, Enterprise Telecommunications at UHN

Join UHN as a Manager in Enterprise Telecommunications, ensuring top-tier clinical communication services at the prestigious Princess Margaret Cancer Centre. This full-time role emphasizes strategic oversight and effective service delivery.

In this role, you will spearhead daily operations and modernization initiatives that ensure the effectiveness of crucial communication platforms. Collaborating closely with both clinical and digital teams, you will lead a team dedicated to enhancing healthcare communication systems, patient care, and emergency response.

Key Responsibilities:

• Enhance service delivery for unified communication platforms

• Ensure performance of voice, VoIP, and contact centre systems

• Strategize and implement telecommunications lifecycle plans

• Mentor and develop team members in infrastructure engineering

• Manage budgets and vendor relationships efficiently

Requirements:

• Bachelor’s degree or related experience

• 8 to 10 years in telecommunications management

• Experienced in managing technology vendor contracts

• Strong communication and stakeholder management skills

• Knowledge of healthcare environments is beneficial

Drive communications and support the mission of UHN for better healthcare outcomes.
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