Senior Consultant, Modern Workplace Technology Consulting

Lead Microsoft 365 and Copilot engagements by assessing client needs, designing AI-driven productivity solutions, and providing strategic guidance on M365 / Copilot adoption, implementation, and optimization.

Deliver consulting services to clients, including Microsoft 365 / Copilot readiness assessments, governance frameworks, user enablement strategies, training, and adoption with Microsoft 365 applications.

Interact with client stakeholders to become a trusted advisor throughout the project

Understand business strategy and objectives by studying the business function, gathering information, and evaluating output requirements and formats. Elicits and documents functional and non-functional requirements for services to meet business needs.

Responsible for leading workshops to gain insights into end user and customer needs

Collaborate with application developers, designers, and architects to ensure a shared understanding of the business requirements. Understanding of the solutions from a customer business point of view

Respond proactively to both business and project issues and escalate appropriately.

Evangelize Microsoft 365, Copilot and other Microsoft products internally and with clients

Participating in pre-sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals and responding to requests for proposal

Contribute to strategic direction of the Modern Workplace practice

You demonstrate BDO's core values through all aspects of your work:
Integrity, Respect and Collaboration.

You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.

You identify, recommend, and are focused on effective service delivery to your clients.

You share in an inclusive and engaging work environment that develops, retains & attracts talent.

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

You grow your expertise through learning and professional development.

University Degree or College/CEGEP Diploma from a recognized post-secondary institution.

Minimum 5 years of experience in Microsoft 365 consulting, implementation, or a related role.

Excellent customer-facing, communication and presentation skills

Ability to lead workshops/requirements gathering sessions for modern workplace, content management, document management, intranets, portals, and collaboration solutions

Excellent knowledge of Microsoft 365 (SharePoint, Teams, Power Platform, Viva etc.).

Microsoft Certifications (e.g., MS-900, AZ-900, SC-900) considered an asset

Experience with Microsoft 365 Copilot and Copilot Studio is highly desirable.

Experience with power user configurations of SharePoint sites and Microsoft Teams

Experience creating end user documentation and provide training

Ability to identify information assets, classification of information, document retention policy/schedules

Understanding of the following concepts: generative AI, large language models, agentic AI, hyper automation, knowledge management, information management, records management, employee experience

Strong ability to manage multiple priorities, work under pressure to meet deadlines.

Ability to do light project management / project coordination would be an asset

Previous experience working with a consulting firm would be an asset

Excellent in multi-tasking and time management