Director, IT Infrastructure

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre‑optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high‑impact environment where your work matters, you will feel right at home.

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

Reporting to the Sr. Director of Infrastructure & Unified Communications, the Director of IT Infrastructure is accountable for all aspects of Technology Infrastructure, Systems, and End User Services. This role is responsible for the design, deployment, management, monitoring, and security of storage and compute infrastructure, ensuring the reliability and scalability of Beanfield’s systems. Additionally, the Director oversees IT services for internal teams, delivering efficient end‑user support and internal IT management.

The Director will lead the recruitment, development, and succession planning for the IT Infrastructure Engineering team while managing the IT department to ensure alignment with Beanfield’s business objectives and IT strategy. As a key member of the senior IT leadership team, this role plays a critical part in shaping and executing the Beanfield’s 5‑year Technology Strategy, ensuring it supports the company’s long‑term success and aligns with its strategic goals.

Collaborate with the Systems Engineering Team to develop the overall infrastructure strategy, setting standards and defining capability needs across storage, compute, and virtualization environments, including VM clusters running critical systems. Ensure lifecycle management is in place to sustain and evolve the infrastructure.

Work with management and department leaders to assess both near‑ and long‑term infrastructure requirements for systems infrastructure, and cloud services, ensuring these align with Beanfield’s strategic goals and operational demands.

Lead strategy around containerization for Beanfield.

Provide budgetary inputs to support a 5‑year technology forecast, identifying key infrastructure projects and expenses required to maintain lifecycle standards and meet future system capability needs. Ensure budget planning aligns with Beanfield’s business objectives.

Collaborate with key stakeholders to define and prioritize infrastructure capability needs, translating business requirements into technical solutions that address current and future demands.

Oversee the design, deployment, and management of systems infrastructure, virtualization, associated software and operating systems.

Ensure the creation and maintenance of comprehensive operational documentation, including infrastructure configuration, disaster recovery plans, and service records to support business continuity and disaster recovery strategies.

Direct compliance audits for server, security, system backup procedures, and disaster recovery processes in alignment with Beanfield's business continuity and IT security policies.

Provide leadership and support for all corporate applications not developed in house.

Monitor system performance, conduct regular testing, and develop performance reports to ensure system reliability and identify areas for improvement.

Oversee troubleshooting, root cause analysis, and incident management processes, ensuring swift…