Quality Assurance Analyst

Location: Downtown Toronto, On;
On‑site, 5 days per week

Language: Strong written and spoken English communication skills required

Duration: Contract

Background Check Requirement: Background check may be required. Candidates must submit one combined document containing both cover letter and resume, outlining relevant QA, testing planning, and execution experience.

We are seeking a POS QA Analyst to support a large‑scale retail transformation within a fast‑moving, enterprise environment. This role is ideal for someone who understands how complex retail systems connect across stores, warehouses, inventory, pricing, promotions, and customer transactions.

You’ll work closely with business, technology, vendor, and functional teams to help ensure critical systems are tested thoroughly before release. Your work will directly support operational readiness, issue resolution, and a smooth deployment experience for teams and end users.

This is an opportunity to contribute to a high‑impact transformation program with meaningful visibility across business and technology teams. You’ll join a collaborative onsite environment where hands‑on problem solving, clear communication, and practical QA expertise are valued.

You’ll gain exposure to integrated retail platforms, release cycles, cutover activities, and end‑to‑end business process validation in a complex enterprise setting.

• Develop, review, and execute test cases, test scripts, and test scenarios across integrated retail systems.
• Support functional testing, SIT, E2E, regression testing, and UAT aligned to project timelines.
• Log, track, prioritize, retest, and document defects using Jira or similar defect management tools.
• Work with business analysts, developers, vendors, and functional teams to support defect resolution and root cause analysis.
• Validate workflows across POS, store operations, inventory, order management, warehouse operations, pricing, promotions, replenishment, and fulfillment.
• Participate in test readiness, daily status meetings, release validation, and post‑deployment verification.
• Support extended hours and weekend work during deployment events and cutover execution as required.

• 5+ years of software testing experience in enterprise environments, including 3+ years in retail.
• Bachelor’s degree or higher in computer science, business, engineering, or a related discipline.
• Hands‑on experience with one or more of SAP, SAP S/4
  
  HANA, SAP BTP, Manhattan Active Warehouse Management, Blue Yonder, or GK POS.
• Strong experience with test execution, defect management, Jira, end‑to‑end testing, integration testing, UAT, SIT, regression testing, and release validation.
• Experience testing POS with store operations, retail business cycles, and integrated enterprise applications.
• Strong analytical, troubleshooting, documentation, and stakeholder coordination skills.
• Nice to have experience with test automation, Service Now, test management tools, release management, middleware, supply chain, merchandising, marketing, or omnichannel systems.